All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Website, Web App and videoasks Operational
90 days ago
99.94 % uptime
Today
Auth0 Authentication API Operational
Subscriptions Operational
AWS route53 Operational
AWS lambda-us-east-1 Operational
AWS mediaconvert-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS cloudwatch-us-east-1 Operational
iOS App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024
Issue with with uploading & processing videos
Resolved - This incident has been resolved.
May 8, 12:23 CEST
Identified - Our technical support team has identified that the problem currently occurs with the Streamed recording method. To resolve this issue promptly, we advise you to switch the recording method in your forms from Streamed to Uploaded.

For guidance on switching recording methods, please refer to this article: https://www.videoask.com/help/video-audio/360044119891-what-s-the-difference-between-an-uploaded-recording-and-a-streamed-recording

Our team will continue to investigate why the Streamed version is failing. Please check back for updates. Again we appreciate your patience and understanding during this time. Thank you for your continued support.
May 1, 11:54 CEST
Investigating - Our team is currently investigating an issue where new responses can't be submitted. We appreciate your patience and understanding during this time. Please check back for updates. Thank you for your continued support.
May 1, 10:42 CEST
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

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