All Systems Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Website, Web App and videoasks Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
Subscriptions Operational
AWS route53 Operational
AWS lambda-us-east-1 Operational
AWS mediaconvert-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS cloudwatch-us-east-1 Operational
iOS App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Saturday the 2nd of March, at 05:30 CET, there will be a scheduled maintenance to improve our Subscription services which will last about 5 hours.

During the change window, some customers could experience a ~5-minute window where they see errors while with making changes to their subscription (e.g upgrades, downgrades etc.).

Should you continuously see errors, latency or impact of any kind to your subscription changes, please reach out to us at support@videoask.com

We will also be closely monitoring our systems.

Posted on Feb 14, 2024 - 19:25 CET
On Sunday the 3rd of March, at 05:30 CET, there will be a scheduled maintenance to improve our Subscription services which will last about 5 hours.

During the change window, some customers could experience a ~5-minute window where they see errors while with making changes to their subscription (e.g upgrades, downgrades etc.).

Should you continuously see errors, latency or impact of any kind to your subscription changes, please reach out to us at support@videoask.com

We will also be closely monitoring our systems.

Posted on Feb 14, 2024 - 19:26 CET
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 05:30 CET
Scheduled - On Sunday the 25th of Feb, at 05:30 CET, there will be a scheduled maintenance to improve our Subscription services which will last about 5 hours.

During the change window, some customers could experience a ~5-minute window where they see errors while with making changes to their subscription (e.g upgrades, downgrades etc.).

Should you continuously see errors, latency or impact of any kind to your subscription changes, please reach out to us at support@videoask.com

We will also be closely monitoring our systems.

Feb 14, 19:24 CET
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 05:30 CET
Scheduled - On Saturday 24th of Feb, at 05:30 CET there will be a scheduled maintenance to improve our Subscription services which will last about 5 hours.

During the change window, some customers could experience a ~5-minute window where they see errors while with making changes to their subscription (e.g upgrades, downgrades etc.).

Should you continuously see errors, latency or impact of any kind to your subscription changes, please reach out to us at support@videoask.com

We will also be closely monitoring our systems.

Feb 14, 19:22 CET
Feb 23, 2024

No incidents reported.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 06:00 CET
Scheduled - On Thursday 22nd of February at 06:00 CET, we’ll be performing a scheduled maintenance to improve our Subscriptions service which will last about 2 hours.

During the change window, the following services will be affected, and users may experience errors with the following actions/views:

* Creating/upgrading subscriptions
* Editing payment information
* Some delays in the data shown in the plan & billing section

However, viewing subscription, invoices, and payment information should remain unaffected.

If you encounter errors, latency, or any impact related to the Subscriptions service, after the change window, please reach out to us at support@videoask.com

We’ll be closely monitoring our systems and will provide updates here if necessary.

Feb 14, 19:20 CET
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.