All Systems Operational
API ? Operational
90 days ago
99.91 % uptime
Today
Website, Web App and videoasks Operational
90 days ago
99.99 % uptime
Today
Auth0 Authentication API Operational
Stripe API Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage
Past Incidents
Aug 4, 2020

No incidents reported today.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - We've resolved the issue. Sorry for any trouble caused.
Jul 29, 16:46 UTC
Update - We are continuing to investigate this issue.
Jul 29, 16:46 UTC
Investigating - We're currently investigating an incident with our apps not loading data. VideoAsks are still live.
Jul 29, 16:44 UTC
Jul 28, 2020
Resolved - This incident has been resolved.
Jul 28, 11:38 UTC
Identified - We have identified the cause of today's issue as resulting from an outage with one of our providers, we're working hard on negating the impact of this on our side and are doing our very best to ensure you have access to the platform again soon.

Again, we thank you for your patience and apologize for the inconvenience this is causing. Updates will follow once we know more.
Jul 28, 10:20 UTC
Monitoring - We have now managed to mitigate the impact of the outage with our provider and are operational again. We are monitoring this until the provider can confirm the issue is resolved on their side and will update accordingly when that's confirmed.

Thank you for your patience and support, have a fantastic day!
Jul 28, 10:20 UTC
Investigating - We are currently investigating an issue that affects some videoasks. Please accept our apologies for any inconvenience this has caused. We will keep you posted here while we work on getting this resolved.
Jul 28, 09:00 UTC
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020
Resolved - We are back, apologies for the inconvenience.
Jul 21, 08:45 UTC