Videoask might be slow or unreachable

Incident Report for VideoAsk

Resolved

This incident has been resolved.
Posted Jun 03, 2021 - 10:42 CEST

Monitoring

A task in our database was taking longer than expected and slowing our services down. The task is now completed and Videoask should be available again.
Posted Jun 03, 2021 - 10:34 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 03, 2021 - 10:28 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 03, 2021 - 10:28 CEST
This incident affected: API and Website, Web App and videoasks.
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