Delay with processing responses, transcripts, and email notifications
Incident Report for VideoAsk
Resolved
This incident has been resolved.
Posted Dec 02, 2022 - 16:18 UTC
Monitoring
All responses submitted during this downtime should be processed within the next 15-20 minutes. New responses, transcripts, and email notifications should return to processing as normal at that point.
Posted Dec 02, 2022 - 15:57 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 02, 2022 - 15:47 UTC
Investigating
Our team is currently investigating an issue where new responses, transcripts, and email notifications are delayed.
Posted Dec 02, 2022 - 15:39 UTC
This incident affected: API and Website, Web App and videoasks.